FAQ

Q. Who owns the domain listed on the bid now page?
A. Grab my domain name.com are the legal owners of the domain name on the bid now page.

Q. Can I place multiple bids for the same domain name
A. Yes, you can send to use multiple bids, in fact if your bid is close to other bids we will notify you so that you can submit another higher bid. 

Q. Will Grab my domain name.com always sale to the highest bidder?
A. Yes, and if that bid fails to go through within the time allowed normally 24hrs, the domain will be offered to the next highest bidder. But we reserve the right to decline any bid if we feel the bid has not reached our perceived value. The value is determined on a number of factors, but not limited to the length of the domain name, the uniqueness, how many people are bidding for that .com domain name.

Q. Do you only deal with .com domains?
A. Yes, experience has showed us that .com is the most prized of all domains, they rank higher in search 84% higher, and they have more prestige. We believe that you should ONLY ever go for a .com for these reasons

Q. Will you help with the smooth transfer of my domain name?
A. Yes we have a support team that will assist and oversee the smooth transfer to your server.

After we have received payment we will verify the purchase and transfer the domain to your own account at the domain’s current registrar. Since domain transfers are a manual process, it can take up to 48 hours to transfer the domain to the buyer’s account. Once you have received access to your account with the domain’s current registrar you will be able to move the domain to the registrar of your choosing.

Q. Can I transfer my domain name to my host company?
A. Yes, once purchased the domain name, you can transfer it to your host company. Here is how a domain name transfer works

Q. How can payment be made?
A. We offer PayPal and Bank to Bank payment methods. Once your bid has been accepted we will notify you to arrange payment of your choice.

Q. Will I own the domain name?
A. Yes, once purchased the domain will be moved into your name and you will have full control of and exclusive registration rights to the domain. After you’ve purchased the domain, you will have the exclusive rights to do anything you want with it, including transferring the domain to another registrar.

Q. Does anything come with the domain?
A. No nothing, no logos, design, etc. We can, if necessary assist with hosting, advice on server partners.

Q. How long does it take for the new ownership to show up in the WHOIS records
A. Whois information is not updated immediately. It typically takes several hours for Whois data to update, and different registrars are faster than others. Usually your Whois information will be fully updated within two days.

Q. When will the deal be final?
A. Only once the domain name has been transferred into the buyer’s name and the buyer has received possession of the domain will a sale be considered final.

Q. Can I pay for my .com domain name in installments?
A. Yes, we offer a flexible payment plan which can be viewed on the Payment Method tab